Human Resource management- Time as a Resource
Acknowledging time as the primary scarce resource in service production helps Jonas Langhoff to create the best environment possible for personal growth and wellbeing in his restaurant and hotel.The customers can feel this change by noticing the calm and socially inviting atmosphere in both places.
The staff feels empowered and takes individual responsibility for their tasks and in return needs very little managerial input for the owner.
This work environment is created by insisting on a workload of no more than 30 hours a week for any employee. In the off-season the hotel is only open on weekends, and the restaurant is open 3 nights a week all year round.
The staff is more than motivated and are often experimenting with new recipes and methods in their off hours, but this is not mandated. Even the part time staff are handling complex issues, and they have a high degree of self management.

Small decisions
But because the area is renowned for its excellent fish, other